
Projects

Employee Financial Wellness Diaries
We interviewed PayPal call center employees in the U.S. for a year, understanding their journeys to financial wellness and what a difference PayPal’s Financial Wellness Program has made to them.

Digitalization Journeys of Small Businesses
We created an automated "Diaries Lite" to conduct interviews with small business owners and to track their journeys of digitization in Mexico, Colombia and Peru.


Impact of COVID on Low-Income Population: A Qualitative Experiment
We analyzed 1,000 qualitative responses from low-income respondents in Bangladesh as part of the fourth round of panel data on the impact of COVID by Brac Institute of Governance and Development (BIGD)

Understanding Experiences of Low-Income Women in Their First Job
We used discourse analysis to understand the experiences of young, low-literacy women in their first jobs in a textile factory in India.

Understanding Youth Hustling Work
We explored ways of understanding fine-grained details about gig and hustle work of youth in South Africa.
Publications
Using NLP to analyze social media
Eric Duflos, Daryl Collins, Jayshree Venkatesan and Juan Carlos Izaguirre
Gender and data philosophies
Daryl Collins, Derry Moore
Gender and Digital Worldviews: Divergent User Perspectives On Data Collection and Use
Published as a Center for Financial Inclusion blog
Daryl Collins, Carolina de Miranda, Laura Morínigo
Research that Embraces the Messiness of Real Life: How an Innovative, Tech-Enabled Survey Method is Revealing the True Feelings of the Bottom Billion
Reframing the digitization of small business
Daryl Collins, Amina Tirana
Empowering Participation in Commerce: New Strategies for Digitization of Micro and Small Businesses
Implementation of CARES act in the early pandemic
Melissa Gopnik, Daryl Collins
A Tsunami of Volatility:
The Impact of the Design and Implementation of CARES Act Supplemental Unemployment Benefits on Lower-Income Households
Published on Commonwealth website
Household finances in the early pandemic
Melissa Gopnik, Daryl Collins
Financial Coping Strategies:
How Households Are Staying Afloat During COVID-19
Published on Commonwealth website
Role of Institutions during COVID-19
Melissa Gopnik, Daryl Collins
A Lighthouse in the Storm:
The Role of Institutions During COVID-19
Published on Commonwealth website
Resilience in the first year of the pandemic
Melissa Gopnik, Daryl Collins