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Our Projects

South Africa

Understanding Youth Hustling Work and Entrepreneurship

We explored ways of understanding fine-grained details about gig and hustle work of youth in South Africa.

Harambee - Youth Employment Accelerator


Understanding Experiences of Low-Income Women in Their First Job

We used customized text analysis to understand the experiences of young, low-literacy women in their first jobs in a textile factory in India.

Upaya Social Ventures

Colombia and Paraguay

Measuring Changes in Gender Norms

We used automated interviews to ask open-ended questions of women in Paraguay and Colombia about their gender norm opinions, analyzing the data with customized text analytics and voice analysis.

Fundación Capital


Employee Financial Wellness Diaries

We used automated interviews with PayPal call center employees in the U.S. for a year, understanding their journeys to financial wellness and what a difference PayPal’s Financial Wellness Program has made to them.



Consumer risks of Indian digital lending apps

We used customized text analysis of over 75,000 Twitter and Google Play Reviews to detect early warning signals of a digital lending crisis in India and to detect users who could be considered vulnerable.



Financial Diaries for Financial Inclusion of Indigenous Communities

We tracked the daily financial cash flows of 20 people from the Shuar community, based in the Ecuadorian Amazon to understand how they manage their money and their level of financial health.

Fundación Capital, funded by Inter-American Development Bank (IDB)


Financial Resilience in the Beginning of COVID

We created a low-cost, remote Diaries-lite automated interview method to understand the experiences of low-income Americans through the first few months of COVID.



Impact of COVID on Low-Income Population: A Qualitative Experiment

We analyzed 1,000 qualitative responses from low-income respondents in Bangladesh as part of the fourth round of panel data on the impact of COVID by Brac Institute of Governance and Development (BIGD)

Brac University, Brac Institute of Governance and Development (BIGD)

Colombia, Mexico and Peru

Digitalization Journeys of Small Businesses

We created an automated "Diaries Lite" to conduct interviews with small business owners and to track their journeys of digitalization in Mexico, Colombia and Peru.

Fundación Capital, funded by Center for Inclusive Growth (Mastercard)

U.S. and India

Digital Data Philosophies

We investigated how low-income people in the U.S. and India - with a focus on women - viewed data privacy and other digital philosophies.



Financial Diaries of small business owners

We have conducted a series of automated interviews to diagnose the financial service needs of 500 women-owned medium and small businesses (WMSEs) in Bangladesh.

MicroSave Consulting


Impact Measurement of Social Enterprises

We have been working with Omidyar Network India (ONI) and their investee social-oriented companies to innovate a new method of measuring and scoring impact.

Omidyar Network India (ONI)

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