
Our Projects
South Africa
Understanding Youth Hustling Work and Entrepreneurship
We explored ways of understanding fine-grained details about gig and hustle work of youth in South Africa.
Harambee - Youth Employment Accelerator
India
Understanding Experiences of Low-Income Women in Their First Job
We used discourse analysis to understand the experiences of young, low-literacy women in their first jobs in a textile factory in India.
Upaya Social Ventures
Colombia and Paraguay
Measuring Changes in Gender Norms
We used a WhatsApp data collection tool to ask open-ended questions of women in Paraguay and Colombia about their gender norm opinions, analyzing the data with NLP and sociolinguistics.
Fundación Capital
U.S.
Employee Financial Wellness Diaries
We interviewed PayPal call center employees in the U.S. for a year, understanding their journeys to financial wellness and what a difference PayPal’s Financial Wellness Program has made to them.
PayPal
India
Consumer risks of Indian digital lending apps
We used NLP to analyze over 75,000 Twitter and Google Play Reviews to detect early warning signals of a digital lending crisis in India and to detect users who could be considered vulnerable.
CGAP
Ecuador
Financial Diaries for Financial Inclusion of Indigenous Communities
We tracked the daily financial cash flows of 20 people from the Shuar community, based in the Ecuadorian Amazon to understand how they manage their money and their level of financial health.
Fundación Capital, funded by Inter-American Development Bank (IDB)
U.S.
Financial Resilience in the Beginning of COVID
We created a low-cost, remote Diaries-lite interview method to understand the experiences of low-income Americans through the first few months of COVID.
Commonwealth
Bangladesh
Impact of COVID on Low-Income Population: A Qualitative Experiment
We analyzed 1,000 qualitative responses from low-income respondents in Bangladesh as part of the fourth round of panel data on the impact of COVID by Brac Institute of Governance and Development (BIGD)
Brac University, Brac Institute of Governance and Development (BIGD)
Colombia, Mexico and Peru
Digitalization Journeys of Small Businesses
We created an automated "Diaries Lite" to conduct interviews with small business owners and to track their journeys of digitalization in Mexico, Colombia and Peru.
Fundación Capital, funded by Center for Inclusive Growth (Mastercard)
U.S. and India
Digital Data Philosophies
We investigated how low-income people in the U.S. and India - with a focus on women - viewed data privacy and other digital philosophies.
PayPal
Bangladesh
Financial Diaries of small business owners
We have conducted a series of automated surveys (IVR) to diagnose the financial service needs of 500 women-owned medium and small businesses (WMSEs) in Bangladesh.
MicroSave Consulting
India
Impact Measurement of Social Enterprises
We have been working with Omidyar Network India (ONI) and their investee social-oriented companies to innovate a new method of measuring and scoring impact.
Omidyar Network India (ONI)