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Understanding customers in environments of severe climate-related events in Nigeria and Bangladesh


Webinar: The financial strategies used by poor households in the face of climate change


- Katharine Vincent, Director at Kulima Integrated Development Solutions

- Dr. Fazlel Rabbi Sadeque Ahmed, Deputy Managing Director at Palli Karma-Sahayak Foundation (PKSF)

- Daryl Collins,  CEO and Founder of Decodis


- Wendy Chamberlin, Vice President Research and Advisory at Busara

Held on June 13, 2024

Did you miss the webinar? 

Watch it here:


Qualitative and Quantitative Findings from Nigeria and Bangladesh
as published on FinDev Gateway

Check out MSC's additional research in India!


Blog Series with CGAP

Facing Climate Events in Nigeria, Farmers Left With Scarce Options

Ummi squinted in the bright sun in June 2021, wondering whether the rains would even come this year. In this rural area of Nigeria’s Kano state, the rains usually come in March.

What is this work about?

It is fundamental for financial service providers to understand how low-income households in climate-stricken regions use financial services to prepare and recover from climate-led severe weather events. These results are from a consumer study sponsored by CGAP in Nigeria and Bangladesh aimed at providing firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis. In Nigeria, drought and severe rains are becoming unpredictable, and dealing with both are steadily depleting farmers' resilience for the next severe weather event. In Bangladesh, the occurrence of cyclones is increasingly frequent and becoming unpredictable. These are also causing resilience depletion, as there is no time for households to recover their wealth before being stricken by another climate event. In this work, we take a deep dive into example of specific events to gather fine-grained evidence about what actions affected households take during these events, what financial services they use to fund those actions and what financial services they wish they had to cope with these events. This study was conducted using two different research methods in each country. There are four separate decks: qualitative and quantitative findings from Nigeria, and qualitative and quantitative findings from Bangladesh.

Disclaimer: This work was conceived and funded by CGAP as input to CGAP research on climate change and financial inclusion. The slide decks published by Decodis and MSC on Findev Gateways have not been peer-reviewed or edited by CGAP. Any conclusions or viewpoints expressed are those of the authors and may or may not reflect the views of CGAP.

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